We study Humanitarian and Social Informatics via the multidisciplinary science of design, analysis, and evaluation of information systems for organizations that are concerned with the welfare and governance of society, in particular for supporting the sustainable development goals of United Nations. Our technical research aim is to create new knowledge in the semantic, structured information representation and processing of unstructured data and designing solutions to the fundamental challenge of information overload in realtime decision support for organizations.
Our lab researches basic human behavior modeling problems to address the information overload challenge (check projects) by mining online social and Web as well as offline data sources with text mining and machine learning methods guided by domain semantics and socio-psychological theories. We strive to conduct foundational research and evaluate that with real-world applications in the crisis management cycle from mitigation to response and recovery of natural (e.g., hurricanes), societal (e.g., migration, gender stereotyping) and human (e.g., terrorism, cyber warfare) crises. Some of our ongoing research projects investigate the following questions:
Cooperation between Citizens and Organizations in Smart Cities
(Intent Mining and Realtime Social Computing)
Social media, Web and Internet of Things have revolutionized information generation, transmission, and consumption, especially unstructured data, which has presented an information overload challenge for answering a variety of questions for organizational sensemaking. This project investigates the basic questions of organizational decision support and cooperation using novel behavioral data analytics methods, such as how to quantify actionable information attributes in the data streams to help articulated organizational work, how to extract information for such articulation tasks, whom to trust and engage in the online community for information, etc.
Collaborators: Fairfax County Fire & Rescue, Virginia; Montogomery CERT
Project Supported by: NSF award #1657379 (CRII: CHS: Mining Intentions on Social Media to Enhance Situational Awareness of Crisis Response Organizations) NSF award #1815459 (III: Summarizing Heterogeneous Crowdsourced & Web Streams Using Uncertain Concept Graphs), and Research Council of Norway award #261685 (INTPART: Transnational Partnership for Excellent Research and Education in Big Data and Emergency Management)
User attitudes & Engagement
(Semantic Machine Learning)
Do you know that gender-based violence is a public health crisis and what are its impact on the policies and healthcare system? Do you wonder why people migrate from certain regions and what are the implications of migration? The objective of this project is to reduce information overload for responding (non-)governmental organizations in gleaning insights about public awareness and attitudes towards societal crises prevalent in the modern age (e.g., views on violence against women and narratives about refugee migration), in order to inform the organizations in their evaluation of awareness campaigns, intervention support, and policy design practices.
Collaborators: Internal Displacement Monitoring Centre, Geneva; The Port Association by CERN Researchers, Geneva
Project Partially Supported By: GMU Startup Funds and NSF award #1707837 (EAGER: Social Media Participation as Indicator of Actors, Awareness, Attitudes, and Activities Related to STEM Education).
Comprehension & Cognitive Load
Can an organization mitigate the crisis of losing intellectual property in response to human-created crisis of cyber attacks? This project investigates how we can create information overload for hackers to prevent them from stealing information by better understanding of information comprehension and cognitive load. Such an approach can improve cyber defense tactices for human crisis management as well as create opportunities to design tools and techniques for managing information overload in any tech-assisted environment.
Project Supported By: Office of Naval Research award #N00014-16-1-2896 (Believable Fake Documents)
- Prof. Hemant Purohit
- Prakruthi Karuna (PhD student)
- Rahul Pandey (PhD student)
- Cooper Jessup (PhD student)
- Zahra Rajabi (PhD student)
- Gaurav Bahl (Grad Research Assistant)
- Rishita Guduru (Grad Research Assistant)
- Ganesh Nalluru (Grad Research Assistant)
- Yogen Chaudhari (Grad Research assistant)
- Mohammad Rana (Undergrad Research Assistant)
- Sharan Banola (Grad research assistant)
- Voravan Charnsawat (Grad research assistant)
- Sara Villanueva (Grad Research Assistant)